Thameslink managers work with Autism Bedfordshire to help young adults gain independence

A group of young Luton and Bedford autistic adults took the train to London last week in an exercise by Thameslink and Autism Bedfordshire to encourage them to travel independently. Thameslink managers gave a tour of the two stations, explaining how to find the right train, buy tickets and – crucially – seek advice from […]

Sight Loss Councils share stories of accessible rail travel

Sight Loss Councils, led by blind and partially sighted (BPS) volunteers, are sharing their rail travel stories as part of this year’s Railway 200 celebrations, marking 200 years since the birth of the modern railway. They are also encouraging others to travel by train to build confidence and independence. Sight Loss Councils (SLCs), funded by […]

A new era of accessibility comes to Abergavenny

Abergavenny station has taken a major step forward in accessibility and inclusivity with the opening of a brand-new footbridge; the first in the station’s history to provide step-free access between platforms. Installed by Network Rail in partnership with Centregreat, this state-of-the-art structure represents a significant investment in the Wales and Borders network, setting a new […]

Greater Anglia improves its Passenger Assist booking process

Train operator for the East of England, Greater Anglia, has become the first train operating company in the UK to introduce a new, streamlined booking process for disabled and older rail passengers requiring assistance. Passengers who prefer to pre-book assistance can now request assistance at the same time as booking rail tickets on the Greater […]