Cambridge South as received authorisation from the ORR to become fully operational from Sunday, 28th June.
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ORR makes proposals for fairer redress
Passenger groups are being invited to comment on the Office of Rail and Road’s (ORR) proposals to help ensure fairer redress when booked rail passenger assistance is not provided. As passenger rail journeys continue to increase, demand for pre-booked passenger assistance is also rising, with our statistics, published today, showing that requests for assistance are […]
Station changes at Chalkwell as accessibility investment continues
As part of the investment to make Chalkwell station step-free, customers will start to see changes to walking routes to access the platforms from the ticket hall in preparation for the removal of the existing station footbridge. The Network Rail and c2c teams, now integrated under the GBR Anglia banner, are working together as one […]
Welcome Points national rollout begins, bringing accessible support to more stations
The national rollout of Welcome Points began on 24 September, marked with an event at Birmingham New Street. Designed with input from passengers and disability-led organisations, Welcome Points aim to make rail travel easier and more accessible, particularly for disabled people and anyone who needs additional support. Welcome Points will provide a clear place to […]