Owed Money? Canada Moves To Clear 100,000 Backlogged Air Complaints

While airlines and airports always strive to give guests the best experience on the ground and in the air, it is unavoidable that, on certain occasions, the product will fall short. For this reason,passengers are able to submit their complaints through dedicated channels in order to receive an explanation and, in some cases, compensation. In Canada, however, the current system is not working, with thousands of unaddressed complaints.