Amid rising competition and market saturation, CSPs must embrace innovative strategies and new business models to reach targeted segments with tailored services.
Operator MTN South Africa, and LotusFlare, a provider of a cloud-native digital commerce and monetisation platform for communications service providers, are to partner to support strategic initiatives in the South African market.
UAE telecoms operator du says it has partnered with Microsoft, Nokia, Khalifa University’s 6G Research Center, and the International Telecommunication Union (ITU) to launch what it says is the first AI model that serves critical telecom functions relat…
Malaysian telco U Mobile said on Monday it will deploy contact centre solutions from Amazon Web Services (AWS) based on generative AI in its contact centre after running a successful proof-of-concept (PoC) for the past six months.
