The facility operates 24/7 with 20 workstations and 66 screens and now oversees transport operations 48 hours before departure instead of 24.
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New LNER WhatsApp channel provides travel updates service information
LNER has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions. The channel, which will be kept up to date directly by members of the LNER Service Delivery Team, provides customers with the opportunity to check if anything could affect their rail journey before they set off […]
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