Ooredoo Kuwait upgrades charging system with help from Ericsson

Posted on July 22, 2025 by Guest authors

Operator Ooredoo Kuwait has partnered with tech giant Ericsson to modernise its charging system, paving the way, the partners say, for new business opportunities and competitive marketing strategies.

Posted in Customer Management

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Customer Management

Indosat adds Google Cloud’s semantic search to customer apps

Guest authors
August 22, 2025
0

Indonesian telco Indosat Ooredoo Hutchison announced on Thursday it has launched a new AI-powered semantic search feature powered by Google Cloud in its customer service apps, which it says will enable smarter and more intuitive digital experiences for…

Customer Management

Libya’s Almadar teams with WideBot to deploy AI chatbot

Guest authors
May 8, 2024
0

Cairo-based AI developer WideBot announced on Tuesday that state-owned Libyan telco Almadar Aljadid will adopt its Arabic conversational AI chatbot platform to improve customer service.

Customer Management

SITA and DigiYatra to boost efficiency at India’s airports

Guest authors
September 24, 2024
0

A contactless boarding pass system is set to reduce waiting times and create a better travel experience for passengers at India’s airports, according to air transport technology giant SITA.

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Indosat adds Google Cloud’s semantic search to customer apps

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SITA and DigiYatra to boost efficiency at India’s airports

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