Jordan’s Umniah awards BSS deal to Tecnotree

Posted on February 27, 2024 by Guest authors

Jordan-based operator Umniah has awarded business support systems company Tecnotree a new multimillion-dollar deal.

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Customer Management

Mobile tariff debate hots up in Nigeria

Guest authors
January 8, 2025
0

Alleged pressure on Nigerian operators to raise mobile tariffs because of economic factors is continuing to inspire a lively debate between various factions over what sort of rise might be acceptable.

Customer Management

Truecaller and Egypt’s Fawry unite to boost customer trust

Guest authors
April 29, 2025
0

Egyptian fintech company Fawry has partnered with global communications platform Truecaller, which calls itself the world’s best caller ID and spam blocking app, to provide its customers with a more secure, transparent, and seamless calling experi…

Customer Management

Pakistan’s Zong unveils homegrown LLM to boost customer service

Guest authors
November 22, 2024
0

China Mobile Pakistan (CMPak), which operates under the brand Zong 4G, says it has developed its own in-house large language model (LLM) designed specifically for customer service support for its telecoms services.

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