Qantas Settles Baggage Handlers Dispute With AU$120 Million Payout

In its more than 100 years of operating, Qantas has had its fair share of industrial disputes, with perhaps the most famous being in 2011 when then-CEO Alan Joyce grounded the entire fleet, leaving customers stranded worldwide. While that was dramatic, it seems the most bitter has been the fallout from the 2020 decision to outsource baggage handling, which has seen the airline and its former workers in dispute for the last four years.