Interstate return airfares to and from Darwin can cost up to $1,500, ABC’s Stateline reported this week, with customers reporting high prices even when booking half a year in advance. Both major airlines have denied they are gouging passengers.
On average, the Flying Kangaroo took 97 days to finalise a customer complaint last year, compared to 19 for Rex, 18 for Jetstar and 16 for Virgin Australia. Qantas says it has since improved its time to 15 days in the second half of last year and 11 da…