Improvements are to be made to the accessible toilet at Middlesbrough railway station to make it suitable for the needs of people with a stoma.
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ORR makes proposals for fairer redress
Passenger groups are being invited to comment on the Office of Rail and Road’s (ORR) proposals to help ensure fairer redress when booked rail passenger assistance is not provided. As passenger rail journeys continue to increase, demand for pre-booked passenger assistance is also rising, with our statistics, published today, showing that requests for assistance are […]