Passengers between Manchester and Leeds as well as York and Leeds will be able to see British Sign Language announcements thanks to a trial using AI.
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Northern delivers disability training commitments after ORR intervention
- Guest authors
- September 8, 2026
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Northern Trains has overhauled the way it manages the training of its staff to support disabled passengers following an investigation by the Office of Rail and Road (ORR), earlier this year. ORR found the train operator had failed to deliver the required disability awareness training for its passenger-facing staff, as it commits to do in […]