Transport Minister Catherine King said the industry-run Airline Customer Advocate (ACA), which is widely considered ineffectual in addressing consumer complaints and refund requests, ‘hasn’t made enough progress’ in fixing these issues.
The latest BITRE data released from the Department of Transport for November also reveals the industry as a whole still lagged behind long-term averages for delays as post-COVID-19 problems continue.
Belgrave Rail Trail follows the Belgrave Railway Line from Ringwood including the historic route of Puffing Billy between Upper Ferntree Gully and Belgrave.
Transport Minister Catherine King said the industry-run Airline Customer Advocate (ACA), which is widely considered ineffectual in addressing consumer complaints and refund requests, ‘hasn’t made enough progress’ in fixing these issues.
