Transport Minister Catherine King said the industry-run Airline Customer Advocate (ACA), which is widely considered ineffectual in addressing consumer complaints and refund requests, ‘hasn’t made enough progress’ in fixing these issues.
The 14-day trip organised by Captain’s Choice, departing in February next year, will use a specially hired Qantas A330-300 to fly from Sydney to London on an “almost identical flight path to the one Qantas first wholly operated in 1947”.
In its latest Airport Monitoring Report released this week, the ACCC found that Sydney, Melbourne, Brisbane and Perth Airports all returned to profit in the 2022-23 financial year, with boosts to aeronautical revenues as well as income from car parking…
Transport Minister Catherine King said the industry-run Airline Customer Advocate (ACA), which is widely considered ineffectual in addressing consumer complaints and refund requests, ‘hasn’t made enough progress’ in fixing these issues.