ORR makes proposals for fairer redress

Passenger groups are being invited to comment on the Office of Rail and Road’s (ORR) proposals to help ensure fairer redress when booked rail passenger assistance is not provided.  As passenger rail journeys continue to increase, demand for pre-booked passenger assistance is also rising, with our statistics, published today, showing that requests for assistance are […]

GTR launches mailbox scheme to support homeless veterans

Following Armed Forces Day (27 June), Greater Thameslink Railway (GTR) is helping to support homeless veterans and blue light workers get back on their feet by launching a new mailbox scheme at Crawley station. For the first time, GTR, which operates Southern, has partnered with Squaddie Box, a not-for-profit organisation which provides secure, permanent postal […]

National Railway Museum welcomes back historic locomotive

A complex nighttime conservation operation involving specialist teams, equipment and expertise from across the Science Museum Group has seen the historic locomotive Columbine return home to York after 26 years. Following an epic journey of more than 200 miles from its previous home at the Science Museum in London, Columbine has returned to the National […]

July diversions between Norwich and Great Yarmouth as 80-year-old track replaced

On weekdays between Monday 6 July and Friday 17 July, railway engineers will be replacing 2km of old track on the single line near Berney Arms station, helping to boost long-term reliability. The work means that, during the affected weekdays, services between Norwich and Great Yarmouth that normally operate via Reedham will be diverted via […]

Railway improvement work to affect West Yorkshire services for two weekends

Track renewal, tunnel repairs and groundwork engineering will affect services in West Yorkshire over the weekends of 18-19 and 25-26 July. Passengers are advised that rail replacement buses will be in operation for some journeys because of improvement work in Menston and surrounding areas. New rails and sleepers will be installed along almost 1.9km of […]

Bedford train collision – passenger services to resume on Monday 29 June as recovery work completed

Recovery and repair work at the site of the Bedford train collision has now been fully completed, with passenger services on the Midland Main Line set to resume on Monday 29 June. Passengers travelling today (Friday 26 June) are also reminded that a Met Office red weather warning for extreme heat is in force across […]