ScotRail launches new voice announcements on Class 380 trains

From Wednesday 10 December, ScotRail customers will be greeted by a familiar Scottish voice when travelling, as the train operator introduces a new voice for on-train announcements on some of its trains.  Automated messages have been created from recordings of Paisley-based ScotRail employee, Vannessa Sloan.  Vannessa, who works in ScotRail’s customer information team, was chosen […]

Inspiring technology and innovation

Innovation is one of the driving forces behind a safer, smarter, and more efficient railway, and this year’s Innovation & Technology Team or Person Award shone a spotlight on those who continually push the industry forward. The award celebrates the individuals and teams whose technological breakthroughs have delivered meaningful improvements across the network. Whether in […]

South Western Railway achieves double Gold Investors in People accreditation

South Western Railway (SWR) has been awarded the prestigious Investors in People (IIP) Gold Accreditation in both the People and Wellbeing categories, recognising its outstanding commitment in its people, culture and leadership.  Investors in People provides internationally recognised standards in people management and employee wellbeing. The double Gold accreditation marks a significant milestone for SWR, […]