Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director. Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]
Category: Rail News
Network Rail and British Transport Police launch hard-hitting new track safety campaign
Network Rail and British Transport Police are urging people to stay off the tracks with a hard-hitting new campaign, as new survey data reveals 59% of Brits don’t know what the ‘third’ or electric rail is, and 38% believe electrocution from rail tracks won’t cause serious injury. The organisations have today launched a new series […]
Marc Hurn appointed managing director of VTG Rail UK
VTG Rail UK has appointed Marc Hurn as its managing director. Marc has been promoted into the role from his previous position as the sales and marketing director of the company, which he had held since 2023. He takes over from Colin Denman, who has been promoted to the position of chief customer service Officer […]