Northern delivers disability training commitments after ORR intervention

Northern Trains has overhauled the way it manages the training of its staff to support disabled passengers following an investigation by the Office of Rail and Road (ORR), earlier this year. ORR found the train operator had failed to deliver the required disability awareness training for its passenger-facing staff, as it commits to do in […]

Rail safety education added to England school curriculum

From September, all schoolchildren in England will receive life-saving rail safety education as the subject becomes a mandatory part of the national curriculum. Network Rail and Southeastern, working together as the integrated South Eastern Railway, have introduced virtual reality headsets as part of innovating rail safety lessons for children. The headsets show different railway scenarios […]

First new state-of-the-art DLR train returns to service following enhancements and testing

The first of the new DLR trains has returned to customer service following the completion of modifications and a comprehensive programme of testing and assurance. This is the first of 54 trains which will be gradually introduced to the network, with their performance closely monitored. These state-of-the-art trains will include spacious walk-through carriages, live travel […]

Medical Advisory Panel launched to support train driver medical standards

The new Medical Advisory Panel will help ensure that the medical advice for train drivers continues to reflect the latest developments in healthcare and clinical practice. This could help the railway move beyond some traditional medical triggers, such as age-based assessments, towards a more personalised understanding of individual health risk. The railway relies on highly […]

EMR extends Digital Pay As You Go trial

East Midlands Railway (EMR), operated by Transport UK, is extending its pioneering Digital Pay As You Go trial for a further 12 months after more than 27,000 journeys were completed through the scheme. The trial, which operates between Leicester, Derby and Nottingham, uses GPS-based technology within the EMR app to automatically track customers’ journeys and […]

EMR extends Digital Pay As You Go trial

East Midlands Railway (EMR), operated by Transport UK, is extending its pioneering Digital Pay As You Go trial for a further 12 months after more than 27,000 journeys were completed through the scheme. The trial, which operates between Leicester, Derby and Nottingham, uses GPS-based technology within the EMR app to automatically track customers’ journeys and […]

EMR extends Digital Pay As You Go trial

East Midlands Railway (EMR), operated by Transport UK, is extending its pioneering Digital Pay As You Go trial for a further 12 months after more than 27,000 journeys were completed through the scheme. The trial, which operates between Leicester, Derby and Nottingham, uses GPS-based technology within the EMR app to automatically track customers’ journeys and […]

Government review calls for ORR to expand its role

The Office of Rail and Road (ORR) should evolve from a respected regulator into a broader independent strategic adviser to the Secretary of State for Transport, according to an independent review published by the government. The review says ORR’s independence, economic expertise, and safety capabilities put it in a strong position to provide objective advice […]