Train operators in public ownership say Disability Pride Month is an important reminder of the role they have to play in ensuring that disabled passengers not only have access to the railway, but feel seen, supported and proud of who they are when they travel. The global event, which takes place every July, celebrates the […]
Category: Train Operating Companies
Trenitalia c2c provides almost £2 million in social value to local communities
Trenitalia c2c has proudly announced that its involvement with the Rail Safe Friendly programme has had a social value impact of over £1.8 million in c2c’s local communities. The Rail Safe Friendly (RSF) programme is dedicated to spreading the vital message of rail safety among young individuals, educators, and parents throughout schools in the UK. […]
Memory man Darren Milligan set to retire after 44 years
A man with an impressive memory, who has been helping engineers find everything they need to keep trains in the North East running for more than 40 years, is about to retire. Darren Milligan, 59, has memorised the names, suppliers and 10-digit catalogue numbers for thousands of items at Heaton TrainCare Centre in Newcastle. He […]
EMR partners with charity to improve travel for autistic people
East Midlands Railway (EMR) has undertaken Autism Champions training in partnership with the National Autistic Society. This specialist programme equips selected staff with the knowledge and resources to deliver autism awareness workshops to colleagues across the organisation, with the goal of building understanding, breaking down barriers, and fostering a more supportive environment for autistic customers. […]
TPE and Network Rail team up to showcase opportunities for women
TransPennine Express (TPE) and Network Rail have spent two weeks showing a group of women who have taken a career break how a job in rail could be a good fit for them. Through a partnership with Women in Rail, ‘Never Mind the Gap’ provides training and work placements for women who want to ‘change […]
TPE customers to be kept moving during major TRU work thanks to upgraded Huddersfield diversionary route
TransPennine Express (TPE) has increased the number of services on a key diversionary route between Manchester and Leeds to three trains per hour, keeping passengers moving while the Transpennine Route Upgrade (TRU) continues to transform the railway. The uplift in services on the Calder Valley route, between Manchester Victoria and Mirfield via Hebden Bridge, will […]
Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]
Satisfaction with assisted rail travel remains unchanged as ORR sets out new operator rating system
The Office of Rail and Road’s (ORR) latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions. More than […]
Beachgoers and holidaymakers to be affected by major engineering work this Sunday
Sunseekers, holidaymakers, and motorsport fans are being advised to plan their weekend journeys in advance as urgent engineering work means all lines between East Croydon and Gatwick Airport are closed. Work will take place on the Brighton Main Line on Sunday 13 July, closing all four tracks north of Gatwick Airport. This means that no […]
GWR team walks through the night to support Prostate Cancer UK
In an inspiring show of unity and determination, colleagues from Great Western Railway (GWR) walked an astonishing 114 miles overnight to raise vital funds for Prostate Cancer UK. The heartfelt ‘Walk to Paddington’ event transformed Gloucester Station into a beacon of hope, as GWR staff took turns walking in pairs along the UK’s longest continuous […]