Category: Train Operating Companies

Street to Seat: c2c’s newest drivers begin training

Local rail operator Trenitalia c2c has welcomed a new cohort of trainee drivers to the team as part of its ‘Street to Seat’ recruitment programme, following unprecedented interest in the position. The eight new trainee mainline drivers are the fifth group to join c2c the training scheme – which is open to individuals with little […]

EMR recovers nearly £2 million from fare dodgers

East Midlands Railway (EMR) has recovered more than £1.9 million from fare dodgers travelling between 1 April 2024 and 31 March 2025 – helping to reduce costs for taxpayers and fare-paying customers. During this period, its revenue protection officers and onboard staff issued 11,798 notices, returning a combined total of £1,912,887. The notices were issued […]

New electric tram-trains in testing for South Wales Metro

Brand-new electric tram-trains are now being tested on the recently electrified Valleys railway lines, as TfW take another step forward with delivering the next phase of the South Wales Metro. Part of an £800 million investment into brand-new trains across Wales and the Borders, the Stadler Class 398 CITYLINK tram-trains will revolutionise transport in South […]

Big regional refurb: EMR welcomes first revamped Class 170 train into service

East Midlands Railway (EMR) has today unveiled its first fully refurbished Class 170 train, marking the beginning of a transformative year for the company and a significant upgrade in comfort and convenience for regional customers. The revamped train is the first in a £23 million programme to modernise EMR’s Class 170 regional fleet, enhancing the […]

Hitachi awarded contract extension to maintain Scotland’s best performing fleet

ScotRail has awarded Hitachi a seven-year contract extension to maintain the 100% electric commuter fleet (Class 385). The contract extension includes both heavy and light maintenance of the Class 385 fleet, and will see an improved service quality regime to keep trains operating at peak performance for longer. This will result in more electric trains […]

Telent Secures Contract to Oversee Maintenance of Customer Information Systems Across Govia Thameslink Railway Network

Telent, the UK’s leading critical infrastructure technology provider, has been appointed by Govia Thameslink Railway (GTR) to maintain CCTV systems and ticket office intruder alarms across the Thameslink and Great Northern estate, and Passenger Help Point (PHP) services across the GTR southern stations. As part of the asset management contract, the team at Telent will […]

Telent Secures Contract to Oversee Maintenance of Customer Information Systems Across Govia Thameslink Railway Network

Telent, the UK’s leading critical infrastructure technology provider, has been appointed by Govia Thameslink Railway (GTR) to maintain CCTV systems and ticket office intruder alarms across the Thameslink and Great Northern estate, and Passenger Help Point (PHP) services across the GTR southern stations. As part of the asset management contract, the team at Telent will […]

Arriva Group to invest in new battery-hybrid train fleet, enhancing UK rail sector

Arriva Group announced today an order for nine cutting-edge battery hybrid trains to replace its entire Grand Central fleet, providing a major boost to regional economies and offering passengers more comfortable, greener travel options. The order for 45 Hitachi Rail ‘tri-mode’ cars, which have the flexibility to run on electrified and non-electrified tracks, along with […]

Arriva Rail London appoints Charlotte Whitfield as operations director

Arriva Rail London (ARL) has appointed Charlotte Whitfield as the company’s new operations director.  Charlotte joined ARL in 2017 as a general manager and took on the customer experience director role in 2021. Over the past eight years, Charlotte has steered several successful customer experience initiatives, from the introduction of the Night Overground to the […]