Greater Anglia is reminding customers about its partnership with a British Sign Language interpreter service during Deaf Awareness Week. Earlier this year, the train operator partnered with SignLive, which provides remote British Sign Language interpreting on demand. Deaf Awareness Week runs from 5-11 May, and Greater Anglia is advising customers who are deaf or hard […]
Category: Train Operating Companies
LNER declares 22 May “225 Day” to celebrate its Intercity stalwarts
Trains which have carried generations of customers across millions of miles of railway are set to be celebrated by LNER. Nearly 40 years ago, InterCity 225 trains were introduced on the East Coast Main Line following electrification of the route. The trains currently work alongside the LNER Azuma fleet, having originally complemented the famous Intercity […]
Hull Trains to use London St Pancras International during digital signalling upgrades
Hull Trains services will run to and from London St Pancras International later this month, as engineering work takes place on a stretch of the East Coast Main Line north of King’s Cross. Network Rail teams will be carrying out significant upgrades on the East Coast Main Line on Saturday 17 and Sunday 18 May […]
Mobile connectivity receives a boost
Mobile connectivity on the East Coast Main Line has received a major boost, thanks to collaboration between LNER, Network Rail and the private sector. Thousands of O2 customers will now be able to keep their calls connected and meetings online as they approach and leave London King’s Cross station. It follows the completion of work […]
Publicly-owned train operators collaborate to improve experience of deaf passengers
Publicly-owned train operators will collaborate more and share best practice on products and services to improve accessibility on the railway. Robin Gisby, chief executive of DFTO, the body responsible for train operators in public ownership – which already includes LNER, Northern, Southeastern, and TransPennine Express – says as more operators join the group, even more […]
TPE invests more than £600k to upgrade traincrew facilities at Newcastle depot
Train operator TransPennine Express (TPE) has invested £602,720 to significantly upgrade its staff facilities for staff at its depot in Newcastle. A new break room at Gunner House depot was officially opened on Monday 28 April by Simon Weston CBE, TPE’s new mental health ambassador and includes a new gym kitted out with a treadmill, […]
Trenitalia c2c joins leading domestic abuse initiative
Trenitalia c2c is delighted to announce its membership of the Employers’ Initiative on Domestic Abuse (EIDA), a leading business network that supports employers to take action on domestic abuse. EIDA works with employers to help them implement effective internal policies on domestic abuse, as well as providing awareness and signposting to up to date resources. […]
Industry sets out safety commitments to women and girls
A new survey of over 2,000 passengers, commissioned by Rail Delivery Group and carried out by 72point, reveals that for 9 in 10 people believe sexual harassment and violence against women and girls (VAWG) is an important societal issue. The overwhelming majority (87%) believe that more needs to be done to prevent and address these […]
Industry sets out safety commitments to women and girls
A new survey of over 2,000 passengers, commissioned by Rail Delivery Group and carried out by 72point, reveals that for 9 in 10 people believe sexual harassment and violence against women and girls (VAWG) is an important societal issue. The overwhelming majority (87%) believe that more needs to be done to prevent and address these […]
Stockport station unveils plaque marking moment of musical history
A plaque commemorating the night David Bowie slept at Stockport station after he missed his train has been unveiled to mark the moment in the town’s rich musical history. The Stockport Music Story – a project which documents Stockport’s musical history from the 1960s to the present day – teamed up with Avanti West Coast, […]