Customers at London Euston were welcomed back inside Euston station’s assisted travel lounge yesterday (Tuesday 14 April) after a refurbishment to make journeys easier. The Euston station team invited special guest and regular user of the assisted travel lounge, Vidar Hjardeng MBE, to officially declare the larger and more comfortable facility open to customers. Designed […]
Category: accessibility
Liverpool Lime Street’s Assisted Travel Lounge opens to passengers
Passengers who need help to get on and off trains at Liverpool Lime Street station will now have access to a dedicated waiting area, as well as a number of new features to improve their journeys. This week the new Assisted Travel Lounge fully opened to passengers travelling into and out of Liverpool’s biggest train […]
Major accessibility upgrades progress at Tenby station
Passengers at Tenby station to benefit from step-free access between platforms as upgrades move into next phase Network Rail, alongside contractors AmcoGiffen, is delivering major accessibility upgrades at Tenby station through the UK Government’s Access for All programme. The scheme will provide step-free access to both platforms via a new footbridge and lifts, making it […]
TfL marks 20 years of ‘Baby on Board’ badges with new design
Transport for London (TfL) is today celebrating the 20th anniversary of its iconic ‘Baby on Board’ badge which has supported tens of thousands of customers since it launched. To mark the milestone, TfL is introducing a new badge option for those carrying multiple babies, with a new ‘Babies on Board’ badge. The brand-new ‘Babies on […]
TfL marks 20 years of ‘Baby on Board’ badges with new design
Transport for London (TfL) is today celebrating the 20th anniversary of its iconic ‘Baby on Board’ badge which has supported tens of thousands of customers since it launched. To mark the milestone, TfL is introducing a new badge option for those carrying multiple babies, with a new ‘Babies on Board’ badge. The brand-new ‘Babies on […]
Re-development of South Kensington Tube station gathers pace
Work to transform the nationally important South Kensington Tube station is gathering pace, following its inclusion in Transport for London’s (TfL) latest Business Plan. The station improvement work will be delivered by TfL alongside a joint venture between Native Land and Places for London for the public transport-oriented development in the surrounding buildings. The redevelopment […]
Disabled passengers report low accessibility in rail replacement services, says new study
Just 2.8% of surveyed disabled rail passengers say replacement services are fully accessible, according to new independent research published by Great British Rail Replacement (GBRR) on Disabled Access Day. Commissioned in 2025, the research reveals 30% of disabled passengers polled were left without a viable alternative when their train was cancelled or replaced, while two-thirds […]
Improved Cutty Sark station reopens on Monday 23 March
Londoners and visitors will soon be able to enjoy quicker and easier journeys to and from Greenwich town centre following the completion of major escalator upgrade works at Cutty Sark station. Due to be delivered earlier than expected, the work means the station will reopen on Monday 23 March. This is well in advance of […]
Improved Cutty Sark station reopens on Monday 23 March
Londoners and visitors will soon be able to enjoy quicker and easier journeys to and from Greenwich town centre following the completion of major escalator upgrade works at Cutty Sark station. Due to be delivered earlier than expected, the work means the station will reopen on Monday 23 March. This is well in advance of […]