Publicly owned train operators lead the way on accessibility

Following publication of the government’s Accessibility Roadmap last week, train operators in public ownership are highlighting how they are already turning that vision into reality. The Accessibility Roadmap outlines a long-term vision for a more accessible railway and was published alongside the Railways Bill which sets out plans to overhaul Britain’s rail network through the […]

Accessibility upgrades at Tenby will see step-free access to both platforms for first time

Passengers using the popular West Wales station are set to enjoy easier, more accessible journeys thanks to Network Rail’s upcoming upgrades. Supported by the Department for Transport’s Access for All programme, and the Welsh Government, the project will see the construction of a brand-new fully accessible footbridge complete with lifts. Once complete, the upgrades will […]

GWR becomes first operator to achieve autism-friendly award

Great Western Railway is the first train operator to achieve a national award in recognition of its work to provide an autism-friendly environment and inclusive customer service for autistic people. The company has gained the National Autistic Society’s Autism Friendly Award, which supports businesses to be more inclusive for autistic people by providing accessible customer […]

Rail Minister makes statement on Accessibility Roadmap

The government has unveiled a new Accessibility Roadmap aimed at removing long-standing barriers for disabled passengers on Britain’s railways. Announced by Rail Minister Lord Peter Hendy, the initiative sets out practical steps to improve accessibility ahead of the creation of Great British Railways, with a focus on delivering real, measurable change across the network. Rail […]

Sutton station lifts renewed and back in action for passengers

Southern and Thameslink passengers at one of south London’s most important interchange stations can once again enjoy step-free access between platforms and the station concourse now Network Rail has finished replacing unreliable 24-year-old lifts. Lifts at Sutton station are essential for wheelchair users, elderly people, parents with children in buggies and others with heavy luggage. […]

National Centre for Accessible Transport appoints new CEO

The National Centre for Accessible Transport (ncat) has announced that Emma Partlow has been appointed as its new chief executive officer. Emma joins ncat from her role as director of engagement and policy at Transreport, where she played a central role in developing inclusive transport solutions globally. Emma possesses extensive expertise in both accessibility and […]