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GTR selects Acteol to deliver more personalised passenger communications
GTR has selected Acteol, part of Access Hospitality, to provide its Customer Engagement Platform (CEP) and Customer Data Platform (CDP) technology, supporting more personalised and timely communications across its four rail brands. Operating Thameslink, Southern, Great Northern and Gatwick Express, GTR manages 236 stations and accounts for 18% of UK passenger rail journeys. The partnership […]
TPE cleans more than two miles of carpet in Class 185 fleet refresh
TransPennine Express (TPE) has given its Class 185 trains a makeover, with almost 18,000 seats and more than two miles of carpet cleaned to give customers a fresher journey across the North. A total of 16,932 Standard Class seat covers have been cleaned, including the bases and backs, alongside 765 First Class seats. Teams have […]