When planning trips, wheelchair users have specific needs, especially regarding their assistive devices and how their wheelchairs are handled.
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Publicly owned train operators mark World Hearing Day
Train operators in public ownership have marked World Hearing Day (Tuesday 3 March) by highlighting initiatives that have improved the travel experience for deaf, hard‑of‑hearing and British Sign Language (BSL)‑using passengers. The measures include a mix of live interpreter services, AI-powered BSL translation, and speech‑to‑text systems. Central to the train operators’ approach is the availability […]