Two weeks after the introduction of Welcome Points at railway stations, the Rail Delivery Group (RDG) is hailing them as an improvement in accessibility.
Related Posts
Award recognises station’s commitment to neurodivergent passengers
Efforts to nurture a more inclusive experience for neurodivergent passengers have led to a top accolade for Leeds station. The team has been awarded the National Autistic Society’s Neuroinclusive Access Silver Award, which celebrates a range of improvements introduced across the station. The achievement highlights the difference that small but meaningful changes can have in […]
£2.7m transformation delivers safer, more accessible experience at Exeter Central
One of the South West’s busiest stations has been transformed by a £2.7m investment – enhancing customer flow and accessibility. Exeter Central, which handles nearly three million passengers per year, now boasts an expanded concourse, smart-ticket gatelines, an open-plan customer assistance desk and brand-new retail space. It has been funded by a special programme designed […]