By law, if a flight in New Zealand is cancelled or delayed for reasons within the airline’s control, passengers may have a right to a remedy, including refund or compensation. According to a statement from Jetstar, its ability to provide these remedies was disrupted by pandemic issues.
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This isn’t exactly new news, as the actual event took place in 2021. However, It’s one of those interesting stories that we’ve been wanting to share with you for awhile now but other, more timely news has gotten in the way. It has to do with the founder and CEO of Global Airlines – James Asquith. Apparently, a few years ago, Asquith claimed that Air France was deliberately selling “fake” first class tickets and then downgrading passengers who purchased them to business class.