As reported in The Wall Street Journal, the Department of Justice is contacting passengers and crew who were on board the flight as part of its probe, with the airline reportedly unable to find documentation about the door plug and saying the records l…
The draft document also outlines plans to compensate travellers for lost luggage and carries an obligation for carriers to resolve complaints within 30 days. Its introduction was a core recommendation of the recent Aviation White Paper.
The airline, one of China’s “big four”, will switch permanently from five weekly flights to seven from 15 June, creating an annual capacity of almost 100,000 seats per year between Brisbane and Shanghai. It comes as China Southern prepares to fly twice…
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