Software provider Cerillion has won its largest contract to date after securing a GBP42.5 million (around US$57.1 million) deal with Oman-based operator Omantel.
Operator Ooredoo Kuwait has partnered with tech giant Ericsson to modernise its charging system, paving the way, the partners say, for new business opportunities and competitive marketing strategies.
Data-driven strategies for customer growth and retention are in the news again – this time thanks to a division of Zain Group, a technology and digital communications provider operating in eight markets across the Middle East and Africa.
Philippine telco Smart Communications announced on Tuesday it is partnering with Salesforce to create an unified, AI-powered digital storefront for its e-commerce site to improve the customer experience.