Dubbed the “most significant transformation of the departure hall since the 1970s”, the project will see the installation of common-use self-service kiosks and automated bag drops to replace around 60 existing check-in desks by the end of the decade.
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As most of our viewers will already know, Gulf carriers like Emirates, Qatar Airways, and Etihad, have a business model based on connecting traffic and getting travelers through their hubs rather than mainly serving those cities. Yes, there have been pushes to increase tourism and commerce in cities like Doha, Dubai, and Abu Dhabi, but connecting traffic remains the largest part of Gulf airline business models.But unfortunately for these carriers, it continues to be an uncertain situation as their operations have been impacted by the war in the region. Unable to conduct ‘business as usual’, one airport is offering itself as a solution.