The German rail infrastructure manager DB InfraGO is introducing a trial for paperless dispatch commands in 2026. It developed a web application for faster commands that are less prone to misunderstandings. Currently, these commands are still issued using paper.
In case of disruptions, dispatchers can issue commands for train drivers that cannot be communicated through signals or on the on-board display. Nowadays in Germany, dispatchers talk to drivers over the phone, dictate the command, after which the train driver repeats back the command and registers it on a form.
DB InfraGO has announced the introduction of a digitalised form of commands in December 2025. Throughout 2026, its use will be voluntary and on a trial basis. Under the new system, a dispatcher can create a command message, which is then stored in a cloud. The train driver will get a code via the GSM-R device in the locomotive, with which they can retrieve the command message via an internet browser when the train is stationary.
Security, resilience, efficiency
The German infrastructure manager says that the new digitalised system can boost efficiency and prevent mistakes. For example, despite it being forbidden, command dictation often takes place in local dialects, which can lead to misunderstandings. Command registration can then take a long time, and therefore lead to delays.
According to DB InfraGO, digital commands also boost security and resilience. However, there are doubts about the security gains. Some argue that verbal command issuance strengthens the perceived importance of the order in critical situations.