VOX Solutions wins A2P traffic delivery deal from Claro Ecuador

Posted on June 18, 2025 by Guest authors

Claro Ecuador, a leading mobile operator in Ecuador, has appointed VOX Solutions as the exclusive gateway for international application-to-person (A2P) SMS and voice traffic delivery into is network.

Posted in Customer Management

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Customer Management

Indosat adds Google Cloud’s semantic search to customer apps

Guest authors
August 22, 2025
0

Indonesian telco Indosat Ooredoo Hutchison announced on Thursday it has launched a new AI-powered semantic search feature powered by Google Cloud in its customer service apps, which it says will enable smarter and more intuitive digital experiences for…

Customer Management

Google to trial AI-led phone theft prevention in Brazil

Guest authors
June 12, 2024
0

Google recently published a blog about its sixth annual Google for Brazil event, where it shared news of investments and innovations in the country. Not surprisingly, the innovation that seems to have attracted the strongest press attention has been an…

Customer Management

Safaricom campaign aims to boost 4G take-up across Kenya

Guest authors
May 20, 2025
0

Kenyan operator Safaricom has recently launched a campaign called Maisha Poa Ni Digital (Life Is Cool Digital), aiming to accelerate digital inclusion across Kenya, specifically by encouraging Kenyans to switch from 2G phones to affordable 4G smartphon…

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