Orange launches pan-African customer experience initiative

Posted on April 18, 2025 by Guest authors

Pan-African operator Orange says it has launched the first-ever ‘My Customer, My Boss’ initiative simultaneously in its 17 subsidiaries in Middle East and Africa.

Posted in Customer Management

Previous: Air New Zealand’s Most Notable Milestones Achieved Last Year

Next: Is An Airbus A350 Bigger Than A Boeing 777?

Customer Management

Ecobank and Google Cloud collaborate on financial services in Africa

Guest authors
July 4, 2025
0

Pan-African financial services group Ecobank and cloud computing services company Google Cloud have announced what they call a groundbreaking collaboration aimed at transforming financial services with advanced analytics and AI and driving digital empo…

Customer Management

China Mobile Jiangsu’s AI + BOSS Proactive Service Elevates Customer Experience

Guest authors
November 26, 2025
0

Jiangsu, one of the most economically dynamic coastal provinces in eastern China, has a permanent population of over 85 million and has ranked first nationwide in per-capita GDP for 16 consecutive years. Its 13 cities boast diverse cultural heritages a…

Customer Management

U Mobile to deploy GenAI-powered contact centre solutions from AWS

Guest authors
December 10, 2024
0

Malaysian telco U Mobile said on Monday it will deploy contact centre solutions from Amazon Web Services (AWS) based on generative AI in its contact centre after running a successful proof-of-concept (PoC) for the past six months.

Related Posts

Ecobank and Google Cloud collaborate on financial services in Africa

China Mobile Jiangsu’s AI + BOSS Proactive Service Elevates Customer Experience

U Mobile to deploy GenAI-powered contact centre solutions from AWS

Leave a Reply Cancel reply