On average, the Flying Kangaroo took 97 days to finalise a customer complaint last year, compared to 19 for Rex, 18 for Jetstar and 16 for Virgin Australia. Qantas says it has since improved its time to 15 days in the second half of last year and 11 da…
On this week’s Australian Aviation Podcast, Jake is back alongside his new permanent co-host to deliver his full trip report on the VARA E190-E2 ferry flight from Canberra to Perth, and to look at where the new E-Jets could fit in to Virgin’s larger ne…
The contract with Boeing Defence Australia (BDA) will fund enhancements to both the aircraft and ground systems over the next decade.