Train operator East Midlands Railway have launched a new set of wristbands to help passengers with specific accessibility needs.
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Existing ramped entrances to be closed at Deighton station
From Sunday 8 June, the ramped access entrances to Deighton station will be closed whilst Transpennine Route Upgrade engineers deliver major upgrades. Access to the station will be temporarily diverted to the rear of the houses on Whitacre Street – the route will include a number of steps and a temporary footbridge so that customers […]
More than 70 staff from TransPennine Express learn sign language
Dozens of staff at train operator TransPennine Express (TPE) are learning sign language to help make rail journeys easier for hearing-impaired customers. So far, more than 70 colleagues, including conductors and customer-facing teams, have completed a course in basic British Sign Language (BSL). The sessions include teaching everyday phrases such as greetings, numbers and common […]