Ericsson says it has signed a strategic IT transformation deal with Bangladesh telco Grameenphone to upgrade its backend with what the vendor says is one of the largest catalog-driven charging and mediation deployments in the world, with added AI.
The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to tak…
Ericsson said on Tuesday it is partnering with Ooredoo Qatar to modernize its charging system with a cloud-native solution to help the telco more flexibly monetise its 5G standalone (5G SA) network.
