The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to tak…
SLA Digital, a global provider of direct carrier billing, has announced a partnership with VUZ, which describes itself as an immersive video platform revolutionising digital experiences. The collaboration, say the partners, will enable a seamless mobil…
Guinea Mobile, a Peruvian MVNE, running on operator Claro Peru’s network and powering seven digital brands, has selected SaaS specialist Totogi’s cloud-native multi-tenant BSS platform to support the next phase of its growth.