Ericsson said on Friday that Bangladesh telco Grameenphone has completed deployment of its mediation solution that leverages big data analytics to provide better and more useful insights into how Grameenphone’s network is being used.
The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to tak…
Ericsson revealed on Thursday it has signed a strategic partnership with TIM Brasil to consolidate and modernize its billing systems using Ericsson’s cloud-native billing solution.
Guinea Mobile, a Peruvian MVNE, running on operator Claro Peru’s network and powering seven digital brands, has selected SaaS specialist Totogi’s cloud-native multi-tenant BSS platform to support the next phase of its growth.