ANA is flying three times per week between Perth and Narita using 787-9 Dreamliners, with the first flight having touched down in Perth on Monday ahead of the original return date of 29 October.
In the report, independent business advisor Tom Saar found one root cause of events that damaged Qantas’ reputation in 2023 was “top-down leadership with a dominant and trusted CEO, leading to insufficient listening and low speak up”.