TIM Brasil taps Ericsson to consolidate billing systems in the cloud

The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to tak…

SLA Digital, a global provider of direct carrier billing, has announced a partnership with VUZ, which describes itself as an immersive video platform revolutionising digital experiences. The collaboration, say the partners, will enable a seamless mobil…