Air Canada To Pay Compensation To Passenger Who Was Misled By Chatbot

Posted on by Guest authors

Air Canada has been forced to compensate a passenger after the airline's own chatbot feature used "misleading words" in a conversation about bereavement fare. The chatbot feature on the airline's website led to a misunderstanding, according to court documents.

Related Posts

Cyber threats surge from state-sponsored and criminal actors

According to a report from the Canadian Centre for Cyber Security (CCCS), growing cyber threats jeopardise not only national security but also critical infrastructure that underpins society. “The insights provided in this threat assessment are cr…

AI-RAN collaboration set to advance mobile networks

NVIDIA is partnering with T-Mobile, Ericsson, and Nokia to design and drive the future of mobile networks through AI-RAN. The collaboration centres around the newly launched NVIDIA AI Aerial platform, a suite of accelerated computing software and hardw…

Leave a Reply

Your email address will not be published. Required fields are marked *