When Flights Are Diverted: What Are Passengers’ Rights?

What are the passenger’s rights when a flight is diverted? The answer depends on various factors, such as whether the flight is domestic or international. For example, the European Union’s regulation EU261 provides its own compensation scheme for diverted, canceled, and delayed flights. The rules and regulations in the United States for diverted flights changed for passengers’ benefit in April 2024 as the Department of Transportation issued new rules for airlines. Even so, passenger entitlements for diverted flights still hinge somewhat on individual airlines’ policies.