Progress made improving help points at stations, but more work required, says ORR

Upgraded help point units, more frequent inspections, and improvements to connectivity at unstaffed and remote stations, are among the changes being delivered following the Office of Rail and Road’s (ORR) 2024 report, which identified weaknesses in reliability and inconsistent monitoring of service quality across the network.  For passengers, help points are often the only way to speak to a human for assistance when station staff are unavailable, and it is the responsibility of […]

Network Rail begins next phase of upgrades on Portsmouth Direct Line

Network Rail is continuing its major investment in the Portsmouth Direct Line and will carry out the next phase of signalling and track upgrades later this month. While this work takes place, buses will replace trains between Havant, Fareham and Portsmouth Harbour from Saturday 28 March to Thursday 2 April. This latest phase will see […]

Scottish Government announces free rail travel for companions of the visually impaired

Sight Scotland and Sight Scotland Veterans have welcomed the Scottish Government’s announcement that free rail travel for companions of visually impaired people has been made a permanent policy across all ScotRail and Caledonian Sleeper services. Sight Scotland and Sight Scotland Veterans have been campaigning for this ‘life-changing’ decision for over three years through its Fair […]

ScotRail services resume on Glasgow Central Low Level – High Level remains closed

Services which operate via Glasgow Central Low Level are now available to customers, with trains calling at the station. This follows a full site assessment of the low level part of the station. Network Rail, working with the Scottish Fire and Rescue Service and Glasgow City Council, has confirmed that Glasgow Central high level station […]

Glasgow Central station remains closed as disruption expected to last for days

Glasgow Central station remains closed today (Tuesday 10 March), following the significant fire in a building next to the station on Union Street, with disruption expected to last several for several days. As a result, no ScotRail services will operate to or from Glasgow Central High Level today. Services which normally operate via Glasgow Central […]

EMR warns of extremely busy services ahead of major engineering works

East Midlands Railway (EMR) is advising customers to plan ahead and allow extra time when travelling on Sunday March 15 as major engineering work will mean some services will be extremely busy. This Sunday there will be no LNER trains between London King’s Cross and Peterborough as part of digital signalling upgrades by Network Rail. […]

Train services resume between Yeovil Pen Mill and Weymouth after improvement programme

Train services are running again between Yeovil Pen Mill and Weymouth on the Heart of Wessex Line after Network Rail spent the past nine days continuing its upgrade programme for the line. Engineers worked around the clock to strengthen the embankments between Chetnole and Maiden Newton around the Evershot Tunnel. The team cut through soil […]

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