Trains running between Gloucester and Bristol after weekend work completed

Trains are running as normal between Gloucester and Bristol this morning after Network Rail successfully delivered a series of upgrades over the bank holiday weekend. Work took place at several locations while the railway was temporarily closed. 600 yards of track was replaced near Gloucester and Wickwar tunnel was strengthened to improve reliability. A footbridge […]

ORR proposes change to redress policies when booked assistance fails disabled passengers

The Office of Rail and Road (ORR) says redress claims for failed rail passenger booked assistance should always be assessed on a case-by-case basis, rather than based on ticket price, in a letter sent to the rail industry which seeks views on the proposal. When assistance is delivered, it is usually done well, however there […]

Publicly-owned train operators collaborate to improve experience of deaf passengers

Publicly-owned train operators will collaborate more and share best practice on products and services to improve accessibility on the railway. Robin Gisby, chief executive of DFTO, the body responsible for train operators in public ownership – which already includes LNER, Northern, Southeastern, and TransPennine Express – says as more operators join the group, even more […]

Passengers travelling between Gloucester and Chepstow urged to check before travelling this May

Passengers are advised to check their journeys between Gloucester and Chepstow ahead of essential engineering work in May. From Monday 12 to Friday 16 May (inclusive), Network Rail will be working in several locations to help maintain a safe and reliable railway for years to come. At Newnham-on-Severn, work will take place in the railway […]

Two-day Euston closure for railway upgrades this May bank holiday

West Coast Main Line passengers are being advised to check before they travel ahead of important railway upgrades over the Early May bank holiday. Teams from Network Rail and its contractors will carry out multiple projects to replace trackside drainage and railway track on sections of the line between London Euston and Milton Keynes. As […]

Industry sets out safety commitments to women and girls

A new survey of over 2,000 passengers, commissioned by Rail Delivery Group and carried out by 72point, reveals that for 9 in 10 people believe sexual harassment and violence against women and girls (VAWG) is an important societal issue. The overwhelming majority (87%) believe that more needs to be done to prevent and address these […]

Industry sets out safety commitments to women and girls

A new survey of over 2,000 passengers, commissioned by Rail Delivery Group and carried out by 72point, reveals that for 9 in 10 people believe sexual harassment and violence against women and girls (VAWG) is an important societal issue. The overwhelming majority (87%) believe that more needs to be done to prevent and address these […]