ORR proposes change to redress policies when booked assistance fails disabled passengers

The Office of Rail and Road (ORR) says redress claims for failed rail passenger booked assistance should always be assessed on a case-by-case basis, rather than based on ticket price, in a letter sent to the rail industry which seeks views on the proposal. When assistance is delivered, it is usually done well, however there […]

Amey earns Investors in People Platinum accreditation

Amey has achieved Investors in People (IiP) Platinum accreditation, the highest level awarded recognising its people-first approach to leadership, workforce development, and inclusive culture. The achievement was celebrated at a launch event on 30 April at Amey’s Furnival Street office, attended by representatives from Investors in People, members of the Amey executive team, and our […]

Ealing residents benefit from HS2’s long-term investment

Two standout HS2 apprentices from Ealing have proven that hard work really does pay off, as they will now reap the benefits of a free university education and a four-year extension to their employment contracts. When Tyler Pearce-Scott and Charlotte Thomas successfully completed their two-year apprenticeships with Balfour Beatty VINCI Systra (BBVS), HS2’s construction partner […]

TPE invests more than £600k to upgrade traincrew facilities at Newcastle depot

Train operator TransPennine Express (TPE) has invested £602,720 to significantly upgrade its staff facilities for staff at its depot in Newcastle. A new break room at Gunner House depot was officially opened on Monday 28 April by Simon Weston CBE, TPE’s new mental health ambassador and includes a new gym kitted out with a treadmill, […]

Trenitalia c2c joins leading domestic abuse initiative

Trenitalia c2c is delighted to announce its membership of the Employers’ Initiative on Domestic Abuse (EIDA), a leading business network that supports employers to take action on domestic abuse. EIDA works with employers to help them implement effective internal policies on domestic abuse, as well as providing awareness and signposting to up to date resources. […]

Accessibility upgrades provide further improvements to Stoneleigh station in Surrey

Stoneleigh has become the latest station on Network Rail’s Wessex route to become step free, following the completion of a £9.1m investment to improve accessibility. A new covered footbridge replaces the existing structure at Stoneleigh station, providing full access via lifts or stairs to the central platform from both sides of the station. New lighting […]

Street to Seat: c2c’s newest drivers begin training

Local rail operator Trenitalia c2c has welcomed a new cohort of trainee drivers to the team as part of its ‘Street to Seat’ recruitment programme, following unprecedented interest in the position. The eight new trainee mainline drivers are the fifth group to join c2c the training scheme – which is open to individuals with little […]