Category: Customer Management

Operator MTN’s mobile money business in South Africa, known as MoMo, has announced plans to make 4G and 5G smartphones available on credit to prepaid customers – without the need for background credit checks.

Operator Ooredoo Kuwait has partnered with tech giant Ericsson to modernise its charging system, paving the way, the partners say, for new business opportunities and competitive marketing strategies.

Pan-African financial services group Ecobank and cloud computing services company Google Cloud have announced what they call a groundbreaking collaboration aimed at transforming financial services with advanced analytics and AI and driving digital empo…

Claro Ecuador, a leading mobile operator in Ecuador, has appointed VOX Solutions as the exclusive gateway for international application-to-person (A2P) SMS and voice traffic delivery into is network.

Philippine telco Smart Communications announced on Tuesday it is partnering with Salesforce to create an unified, AI-powered digital storefront for its e-commerce site to improve the customer experience.

Cambodian service provider Smart Axiata, and digital payments business TrueMoney Cambodia say they have signed a strategic memorandum of understanding (MoU) to expand access to essential telecom and fintech services across the country.

MTN’s mobile money (MoMo) service in South Sudan has teamed up with Onafriq, a pan-African payments provider, to offer inbound international remittance services.

Underlining the continuing diversification of space-based telecoms, satellite communications company Viasat has made two very different announcements in recent days – one involving satellite communications for buses and the other for private jets.

Kenyan operator Safaricom has recently launched a campaign called Maisha Poa Ni Digital (Life Is Cool Digital), aiming to accelerate digital inclusion across Kenya, specifically by encouraging Kenyans to switch from 2G phones to affordable 4G smartphon…