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Qantas averaged almost 100 days to address complaints in 2023

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July 10, 2024
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On average, the Flying Kangaroo took 97 days to finalise a customer complaint last year, compared to 19 for Rex, 18 for Jetstar and 16 for Virgin Australia. Qantas says it has since improved its time to 15 days in the second half of last year and 11 da…

Qantas averaged almost 100 days to address complaints in 2023

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July 10, 2024
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CASA heads north for First Nations drone project workshop

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July 10, 2024
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According to CASA, the workshops featured “facilitated conversations, First Nations-led case studies, and drone policy design sessions, aiming to integrate modern technology with traditional knowledge and practices”.

Heart attack may have brought down helicopter near Maitland: ATSB

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July 10, 2024
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In its final report into the October 2022 crash of the Bell 206B JetRanger registered VH-PHP, the ATSB found it was likely the pilot, who was en route from Casino in the state’s north to Warnervale on the Central Coast, “experienced an incapacitating e…

Heart attack may have brought down helicopter near Maitland: ATSB

Guest authors
July 10, 2024
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Heart attack may have brought down helicopter near Maitland: ATSB

Guest authors
July 10, 2024
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Bankstown Airport hosts landmark hydrogen fuel tests

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July 10, 2024
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Ground testing on the powertrain for electric aviation firm AMSL Aero’s Vertiia eVTOL aircraft is underway at Bankstown, with cylinders of hydrogen fuel on-site and in use.

Momentum Media Australian AI Awards 2024 launches

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July 10, 2024
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Submissions and nominations have opened for the inaugural Momentum Media Australian AI Awards 2024, which champions the aerospace sector for contributing to the dynamic field of artificial intelligence.

Momentum Media Australian AI Awards 2024 launches

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July 10, 2024
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Alliance CFO bows out after 7-year term

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July 9, 2024
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Marc Devine, who joined Alliance as a financial controller before serving as CFO for seven years, will end his term on 30 August, to be replaced by Andrew Evans.