Representatives from Railway Children met with Angie Doll, chief executive officer of Govia Thameslink Railway (GTR) at East Croydon station, to discuss the vital work being carried out to support vulnerable children and young people across London’s rail network and beyond. This important initiative is being supported by GTR’s ‘Your Station, Your Community Improvement Fund’, […]
Category: Train Operating Companies
Refurbished waiting room opens at Saxmundham station following Greater Anglia grant
A vandalised waiting room at Saxmundham station has been transformed into a welcoming community space, thanks to a £6,500 grant from Greater Anglia’s Customer and Community Improvement Fund. The refurbishment follows damage caused by vandalism and has turned the space into a bright, vibrant area celebrating local art and community spirit. The project brought together […]
First EMR Aurora train will enter service this December
Transport UK and East Midlands Railway (EMR) have confirmed hat the first Aurora train from EMR’s new £400 million fleet will enter service across the East Midlands and South Yorkshire. The state-of-the-art Hitachi Rail built fleet will transform the experience of customers as they travel on the Midland Main Line – providing more seats, modern, […]
Manchester Piccadilly set for once-in-a-generation upgrade
Passengers using the North West’s busiest railway station are being given advance notice of once-in-a-generation track and signalling upgrades taking place in February next year. Network Rail will invest £7.9 million to improve tracks, points and signalling systems on the southern approach to Manchester Piccadilly station which date back to the 1980s. Teams will replace […]
TPE invests in Liverpool depot to improve facilities for staff
TransPennine Express (TPE) has unveiled new facilities at its Liverpool depot following a £580,000 investment. The move sees the train operator more than double its workspace and provide improved facilities for up to 150 staff. The new space includes meeting rooms, a dedicated occupational health room, a traincrew gym, 16 hot desks, and a driver […]
SWR to stage ‘farewell tour’ for iconic commuter trains
South Western Railway (SWR) is staging a farewell tour for its Class 455 trains on Sunday 21 December. SWR’s fleet of red trains, which transport customers from the likes of Guildford, Twickenham, and Windsor to London Waterloo, will be retired by the end of the year. SWR’s new fleet of Arterio trains is being rolled […]
Rail upgrades between Birmingham and London Marylebone this weekend
Passengers travelling between Birmingham Moor Street and London Marylebone this weekend are being advised of journey changes while engineering upgrades take place. The essential work, which includes track and drainage improvements, will help provide better and more reliable journeys for passengers and freight services. Across the weekend, Network Rail’s teams will be carry out track […]
Railways Bill laid in Parliament paving way to GBR
Legislation that will transform Britain’s railways is being introduced today (5 November 2025), paving the way for a simpler, more reliable network, which puts passengers before profits. The Railways Bill, which will be laid in Parliament today, will create Great British Railways (GBR) – the new publicly owned company, which will bring together the management […]
GWR becomes first operator to achieve autism-friendly award
Great Western Railway is the first train operator to achieve a national award in recognition of its work to provide an autism-friendly environment and inclusive customer service for autistic people. The company has gained the National Autistic Society’s Autism Friendly Award, which supports businesses to be more inclusive for autistic people by providing accessible customer […]
Bravery of Injured LNER Colleague Recognised
The extraordinary bravery of the LNER colleague who was seriously injured in Saturday’s (1 November 2025) incident at Huntingdon station, has been recognised. Samir Zitouni, who is 48 and known to many as Sam, has been a valued member of the LNER team for over 20-years, working onboard as a Customer Experience Host. His role […]