Warwick passengers now have easier than ever access to train travel thanks to new lifts which have opened at the town’s main station. The lifts, which connect to the station’s subway and provide step-free access between platforms 1 and 2, opened to passengers today (10 October). Network Rail, and its contractor Murphy, have been on […]
Category: General Interest
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
The rail industry is supporting serving military personnel and veterans by providing free rail travel during this year’s Remembrance commemorations. Serving military personnel and veterans attending Services of Remembrance across Great Britain on Sunday 9 November will be able to travel by train for free. This includes travel to any London Terminal station on either […]
“I’m Fine” – The Silent Struggle of Gen Z’s Mental Health
Gen Z are keeping quiet about their mental health – far more than their parents or grandparents. New research from Network Rail released to mark World Mental Health Day (Friday 10 October 2025), reveals 78% of Gen Z (18–29-year-olds) have found it hard to open up, compared with 31% of Baby Boomers (61–79-year-olds), debunking the […]
Passengers reminded to plan ahead and check before they travel this half-term as railway closes between Tunbridge Wells, Hastings and Bexhill for essential improvement work
Southeastern and Southern passengers are being reminded to plan ahead this October half-term if travelling on the Hastings line between Tunbridge Wells and Hastings, and between Bexhill-on-Sea and Hastings. Passengers travelling between Tunbridge Wells and Hastings and between Bexhill and Hastings are advised to plan ahead as a major programme of improvement work takes place […]
Lumo celebrates National Customer Service Week with exclusive competition fronted by Glasgow star
North-East based rail operator Lumo, a national leader in customer service, has teamed up with the Glasgow star Bev Lyons to launch an exciting social media competition to mark the annual National Customer Service Week. The celebration of the vital role of customer service in organisations is held during the first full week of October each year. […]
Half of rail operators publicly owned with Greater Anglia onboard
Half of rail operators will be publicly owned from next week, forming the backbone of improved passenger services under Great British Railways (GBR), when services operated by Greater Anglia transfer on Sunday (12 October). Greater Anglia’s services will become the third to enter public ownership under the Government’s Passenger Railway Services (Public Ownership) Act, marking another […]
Network Rail launches first CIRO-endorsed weather learning programme for rail staff
Network Rail, in partnership with the Chartered Institution of Railway Operators (CIRO), has launched an industry-endorsed weather learning programme aimed at operational staff and rail professionals to address the growing challenges of extreme weather on Britain’s railways. Working with weather experts, Network Rail has developed the training to strengthen meteorological knowledge among staff and support […]
Network Rail launches first CIRO-endorsed weather learning programme for rail staff
Network Rail, in partnership with the Chartered Institution of Railway Operators (CIRO), has launched an industry-endorsed weather learning programme aimed at operational staff and rail professionals to address the growing challenges of extreme weather on Britain’s railways. Working with weather experts, Network Rail has developed the training to strengthen meteorological knowledge among staff and support […]
Arriva Group acquires RTS Infrastructure to enhance its UK rail portfolio
Arriva Group has today announced it’s concluded a deal to acquire RTS Infrastructure, marking its entry into the UK rail infrastructure construction market and significantly expanding its train maintenance capability, with the addition of a depot near Leeds, complementing the existing Arriva Train Care business offering. The acquisition will broaden Arriva’s service offering to existing […]
c2c sees strong return to commuting
Local rail operator c2c Railway has seen a robust resurgence in commuter travel following the launch of Pay as you Go with contactless ticketing across the entire line in February 2025. Despite modern working from home trends, c2c passenger volumes have recovered to over 80% of pre-2020 levels, while commuter habits have evolved significantly. Season […]