Delta CEO Apologizes For Disruptions And Outlines Compensation Package

After battling through all of the pandemic-era disruptions, it should be obvious to every airline that what passengers need most in those times is clear, concise and available information about their options. They need to know more about what is being done to get them to where they need to be or how they will be looked after, rather than simply being referred to a website or an overloaded helpline.