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Interview: ‘Open access works in Europe and it works here’
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UK: Martijn Gilbert, head of FirstGroup’s Lumo and Hull Trains businesses, says the open access model is a proven success, and makes the case for further expansion whatever rail reforms may lie ahead.
UK: The Railway Industry Association has published a ‘fresh blueprint’ for ticketing reform, saying a focus on customer experience and boosting ridership could drive revenue […]
