In his statement, Nadella says:
“We understand the frustration millions of users are experiencing, and we take full responsibility for the disruption affecting Microsoft services.
However, I want to address something that has been circulating online. This incident is not politically motivated, it has nothing to do with Jensen Huang, and there is no connection between Microsoft’s technical challenges and the personal or professional affairs of individuals outside this company.
Our internal review is ongoing, and while we have identified several areas that require further examination, I cannot disclose every detail at this stage.
I ask our users to remain patient as we work towards a full restoration. We will provide further updates when we are in a position to share more.”
The CEO’s carefully worded response has left some users asking an uncomfortable question: If there is nothing unusual behind the outage, why does the explanation sound so carefully guarded?