Here’s What Airlines Quietly Look For When Hiring Flight Attendants

Airlines hire flight attendants or Cabin Crew first and foremost as safety professionals, even though passengers tend to see them as service staff. The role is multifaceted and requires many soft skills, customer service, education, and physical fitness, among other things. The recruitment process is arduous and is extremely strict; all the boxes have to be ticked. Airline recruiters quietly look for a very elusive set of skills at assessment days.

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