A-List Preferred Behind Priority? Southwest Airlines Launches Updated Boarding Process

The world’s largest low-cost carrier has made changes to its boarding process, which, in a surprising turn, will see Southwest Airlines tier Members are prioritized. A List Preferred Customers board behind preboarding and priority boarding. These adjustments have been made as the airline continued to evolve with its customer experience, and have been suggested to make sure that there is enough bin space for customers who are boarding in the earliest boarding groups.